Last modified by eMDPlugins - 3 years ago
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WordPress Multisite, by default, allows sharing of plugins, themes and works on the same database. However, it does not allow sharing database tables among sites. This is by design. Each site is unique in terms of database table usage. For example, Site A and Sit...
Last modified by eMDPlugins - 3 years ago
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In YouTube, the related videos are displayed after the video is finished. On a website, this is very undesirable since you don't want users leaving your site or being shown videos of competitors. YouTube Showcase Pro allows disabling related videos per video. Follow the ...
Last modified by eMDPlugins - 2 years ago
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Triggers is a workflow component used by some emdplugins WordPress plugins.
Workflows are very powerful automation tools to complete and streamline common tasks or processes. In this article, I show you how you can create your own workflows by introducing triggers and schedulers workflow components that are included in some of our plugins.
Last modified by eMDPlugins - 3 years ago
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If a ticket is still open or need customers to submit their comments, you must enable comments in WP Ticket by checking Allow Comments per ticket under Discussion box. If the Discussion box is not visible, check Screen options tab (on the top right of your edit screen) if it...
Last modified by eMDPlugins - 3 years ago
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This is an important step when you are creating new support agents in WP Ticket. Every agent must be linked to a WordPress user with an agent role. If there is no user created with Agent role, the dropdown will be empty.
Last modified by eMDPlugins - 3 years ago
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If you’re getting the error below when you or users submit a form, It means that there is another plugin (social share, third party data submitters etc.) or your theme on your site, messing up the integrity of your session. There was a problem with your ...
Last modified by eMDPlugins - 3 years ago
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You can connect tickets to orders by making orders field in the ticket submit form required. You must have WooCommerce and Easy Digital Down addon installed in your site to use orders field. After a customer logins, all her orders will be populated in th...
Last modified by eMDPlugins - 3 years ago
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Although both WP Ticket and Software Issue Manager WordPress plugins are used to manage issues, there are major differences in terms of how these plugins are used in real life use cases. WP Ticket is a customer support management system designed for multi-role s...
Last modified by Safiye A. Duman - 3 years ago
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In WP Ticket, there is an option in Settings menu page > Forms tab where you can ask users to login or register before submitting customer support tickets.  You can choose to show registration and login form or only login form if the registration is not allowed. When regi...
Last modified by Safiye A. Duman - 3 years ago
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The customer support ticket submit form is displayed to all users and visitors of your site. If a visitor submits the form, the ticket's author is recorded as visitor. Visitors get an email notification after they submitted a ticket. They can search with their ticket id or e...
Last modified by eMDPlugins - 3 years ago
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Faculty, staff and students can see, edit and update only their own profiles when they logged in WordPress dashboard. To allow faculty, staff and students update their own profiles, admins should follow the steps below: Create a WordPress user for each faculty, ...
Last modified by eMDPlugins - 3 years ago
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User roles define what a WordPress user can and cannot do when logged in.  Campus Directory Pro comes with Campus staff built-in user role. Campus staff role can be assigned to faculty, staff or students by administrators. Users having campus staff role can: Edi...
Last modified by eMDPlugins - 3 years ago
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2 min read
Triggers is a workflow component and can be accessed through plugin settings of the supporting plugins. It is used to automate execution of your business rules every time a record is created or updated. Major email clients include
Last modified by eMDPlugins - 3 years ago
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QR codes are advanced form of barcodes and store more information. You can customize the single attendee template and by write your own code to generate barcodes.
Last modified by eMDPlugins - 3 years ago
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You do not need to access to check-in page. As soon as the QR code for an event is read by a reader app. The system automatically displays the check-in page for that event and starts processing.
Last modified by eMDPlugins - 3 years ago
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You can customize the event ticket template by modifying the single template for an attendee. Please follow the steps in the customization section of the W...
Last modified by eMDPlugins - 3 years ago
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QR codes are created automatically for each attendee as soon as an attendee is registered for an event. You can see QR code created for an attendee clicking on the View quick link of the attendee in WordPress Dashboard.
Last modified by eMDPlugins - 3 years ago
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Customize event attendee form in WP Easy Events Pro
WP Easy Events allows customization of Event Attendee forms by creating custom fields. Please follow the steps below: Create a dummy attendee by clicking Add New Attendee. You can use this attendee for all custom fields. Find custom fields s...
Last modified by eMDPlugins - 3 years ago
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To see all employees in circle panel grid view, go to Pages and the click on the view quick link of the Employee Circle Panel Grid page. Remember this page was automatically created by Setup assistant.
Last modified by eMDPlugins - 3 years ago
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Simply click on "Setup WP ticket Pages" button. All required pages will be created automatically.
Last modified by eMDPlugins Support - 4 months ago
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Agents are support staff members who are tasked to resolve tickets. To assign a ticket to an agent, click on "Create Connections" link in the Assignee box, select an agent from the list by clicking on the plus icon next the name of the agent while you are in the edit screen ...
Last modified by eMDPlugins - 3 years ago
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You can make tickets private or publicly accessible by changing the author of a ticket. If a customer logs in and create a ticket, that ticket can not be seen by other customers. If you change the author of a ticket to Visitor, then the ticket can be seen by anyone visiting ...
Last modified by eMDPlugins Support - 4 months ago
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Admins can add custom CSS or JavaScript code to the plugin pages from the plugin settings. Go to WP Ticket > Settings and click on the Tools tab. You will see Custom CSS and JS fields, add your code and save. The code added here will be not affected from any plugin updates.
Last modified by eMDPlugins - 3 years ago
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If you do not need to display a sidebar in ticket or agent pages, you set the page template from the plugin settings. Go to WP Ticket > Settings, click on Tickets or Agents section under Entities tab and set the Single template field to Full Width. You can also change the lo...
Last modified by eMDPlugins - 3 years ago
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WP Ticket comes with its own templating system. To display any widget in the plugin pages, you need to add them to EMD Widget Area. I will add Recent tickets and Comment widgets to the sidebar.