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WP Ticket : Professional Edition
Take your customer experience to the next level with WP Ticket Professional. Designed to handle service requests at scale, this edition gives your agents the power to respond faster and more consistently than ever before. With integrated analytics and automated workflows, you can eliminate manual bottlenecks and transform your support data into actionable business intelligence.
FEATURES
Turn customer queries into revenue and streamline support with customer support plans
Shared Helpdesk Ticket Inbox
Mobile friendly support site
Spam protection for your customer support form
Allow file attachments in customer support
Help desk agent pages
Customer support client area
Role Based Helpdesk Access Control
Group and tag support tickets
Efficient, consistent helpdesk conversations
Powerful helpdesk search forms
Extensive helpdesk customization options
Easy to Use Helpdesk Widgets
*LIMITED* - Get real-time insight into your helpdesk
*LIMITED* - Custom Customer Service Reports
Helpdesk Departments
Summary Views
Get more work out of your agents
Instant Notifications
Custom Helpdesk Fields
Customize Your Ticket Forms
Promote collaboration among staff
ADDONS
*INCLUDED* - Smart Search and Columns Addon
Streamline Customer Support Data with Bulk Synchronization
*INCLUDED* - Import/Export Addon
Incoming Email Addon
Canned Responses Addon
MailChimp Addon
WooCommerce Addon
Easy Digital Downloads Addon
Microsoft Active Directory/LDAP Addon
Upgrade Your Support System With Wp Ticket Professional
Unlock Advanced Features for Efficient Service Request Management.