Grow your email list by connecting your customer support ticket form with MailChimp

The MailChimp Addon for WP Ticket offers an advanced configuration section for seamless integration with your customer support form. Here's what you can achieve with this powerful feature:

1. MailChimp API Key Integration:

   • Easily enter your MailChimp API Key to establish a connection.

2. Specify MailChimp List for Submissions:

   • Connect your support ticket form submissions to a specific MailChimp list.

3. Flexible Subscription Options:

   • Choose how you want to subscribe your customers—automatic or opt-in.
   • Enable or disable subscriptions with a single click.

4. Opt-in Checkbox Customization:

   • Support automatic, single, or double opt-ins based on your preference.
   • Customize your Opt-in checkbox label to align with your branding.
   • Set the default state of the Opt-in checkbox as checked or unchecked.

5. Update Existing Customers:

   • Option to update existing customers in MailChimp seamlessly.

6. MailChimp Group Assignments:

   • Select default MailChimp group(s) to assign ticket form submissions.
   • Create intricate MailChimp group assignments using predefined criteria, allowing dynamic grouping based on the values of your support ticket topic.

7. Merge Tags for Form Fields:

   • Assign MailChimp merge tags to support ticket form fields such as email, name, and more.

8. Merge Tags for Custom Fields:

   • Assign MailChimp merge tags to your unique custom fields on your support ticket form, ensuring comprehensive data integration.

This advanced configuration empowers you to streamline your MailChimp integration, providing a tailored and efficient experience for both your team and your customers.