Optimize Support Processes with Personalized Helpdesk Solutions

Setting up your customer support ticket form is made easy with WP Ticket. Here are some key features and highlights to streamline the process:

1. Field Customization:

   • Enable or disable ticket form fields based on your specific needs.
   • Define whether each ticket form field is required or optional.
   • Adjust column sizes of ticket form fields to achieve the desired layout.

2. User Accessibility:

   • Choose to display or hide registration and login forms for users who are not logged in.
   • Provide a seamless experience for logged-in users by customizing the visibility of forms.

3. Captcha Configuration:

   • Configure the display of captcha to enhance security.
   • Choose to show or hide captcha based on your preferences.
   • Optionally show captcha only to visitors who are not logged in.

4. Custom Messages:

   • Personalize the communication with users by displaying custom "thank you" messages upon form submission.
   • Define specific messages for scenarios like no access or errors to guide users effectively.

5. Custom Styling:

   • Add your own custom CSS to the ticket form to incorporate your preferred styles.
   • Tailor the appearance of the form to align with your website's design and branding.

By providing these features, WP Ticket ensures that users can effortlessly set up and customize their customer support ticket form according to their unique requirements, creating a seamless and user-friendly experience for both customers and support teams.