Simplify EDD Workflow: Robust Issue Tracking for Your Digital Products

The integration of Software Issue Manager with Easy Digital Downloads brings a seamless experience for team members, allowing them to efficiently manage and track issues related to specific products. Here are the key features and functionalities associated with this integration:

1. Product Field on Issue Entry Form:

   • The issue entry form includes a dedicated "Products" field, enabling team members to associate issues with specific products. This field can be configured as required from form settings.

2. Linking Products to Issues in WordPress Dashboard:

   • Team members can easily link products to issues on both the "Add Issue" and "Issue Edit" pages within the WordPress dashboard. This centralized management ensures consistency and accuracy in tracking product-related issues.

3. Linking Issues to Products in Easy Digital Downloads:

   • Issues can also be linked to products directly from the Easy Digital Downloads product edit screen in the WordPress dashboard. This integration streamlines the connection between product details and associated issues.

4. Search Functionality for Product-Connected Issues:

   • Team members have the ability to search for issues connected to specific products directly from the frontend. The smart search feature enhances the efficiency of locating relevant issues on the issue list page in the WordPress dashboard.

5. Viewing Related Products on Issue Detail Pages:

   • The extension facilitates a seamless display of related products on issue detail pages. This feature enhances visibility and ensures that team members have comprehensive information about the products associated with each issue.

6. Easy Digital Downloads Product-Related Charts (Pro and Enterprise Editions):

   • Four insightful charts are introduced, offering a detailed overview of product-related issues:
     • Issue Count by Product by Priority: Displays the distribution of issues based on priority for each product.
     • Issue Count by Product by Category: Provides insights into the categorization of issues (e.g., bugs, improvements, tasks) for each product.
     • Issue Count by Product by Status: Highlights the resolution status of issues associated with each product.
     • Issue Count by Product by Created Date Last 4 Weeks: Presents the number of issues opened for each product in the last 4 weeks, aiding in identifying recent issues related to events such as releases or version changes.

This integration enhances collaboration and transparency within the team by providing a consolidated view of issues linked to specific products.