Last modified by eMDPlugins - 4 years ago
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When should I expect to receive a response from Free Support?

We do not outsource our platform support and committed to providing quality support to our customers.


Free support response times are based on the system load. Although, we try to respond to every support within certain time frame sometime you may need to wait extended period of time.


If you need more uniform response times please upgrade to premium support with SLA.

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