No. We do not provide complementary support on issues related to third party plugins or themes. There are so many of them and it is not possible to resolve all of them. Identifying these issues and resolving them may take so much time and we're not willing to reflect the cost of providing such support in our product prices.
If you have a theme or plugin related issue which is preventing your plugin to display properly:
- Ask us to provide you a quote for identifying and resolving issues. Each issue resolution is priced separately depending on the issue complexity
- Hire a third party to resolve issues on your site.
If you see the same issue in your plugin's demo site, we are happy to help and resolve it immediately.