Best Customer Support and HelpDesk
WordPress Plugin

All-in-one help desk customer service system to provide awesome support.

eMDPlugins.com products are trusted by thousands of businesses like yours

The Best Customer Service and Helpdesk Plugin for WordPress

Provide excellent support for happy customers and lower service costs.

Top Features

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Shared Helpdesk Ticket Inbox

Use the power of the collective knowledge and expertise of your helpdesk support team to solve customer issues and requests faster.

Event-based customer support automation

Execute one or more actions on specific support tickets as soon as an event happens.

Time-based customer support automation

Automate repetitive and common tasks on a time schedule freeing up more customer support time and effort to focus on helping customers.

Frontend support ticket and agent profile editing

Increase agent engagement, system adoption, productivity, and security of your support system.

Efficient, consistent helpdesk conversations

Make it easy for your agents to communicate with your customers.

Powerful helpdesk search forms

Allow your agents and customers to find support tickets in just a few clicks.

Get real-time insight into your helpdesk

Get a quick, real-time summary of the most important helpdesk metrics and identify issues easily.

Helpdesk Departments

Organize your support agents to resolve tickets faster.

Instant Notifications

Get notified and notify your customers and agents to know what's happening.

Custom Helpdesk Fields

Collect, search, and display additional information unique to your business.

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