WP Ticket stores all your customer support system data in your WordPress database. Some feature highlights:
- Create unlimited customer support tickets:
- Logged-in users(Subscribers) create support tickets from front-end support ticket form or admin area.
- Visitors can create support tickets from front-end form.
- Agents can create tickets on behalf of customers from admin.
- View each support ticket in detail and see the information submitted by your customers.
- Edit and update your support tickets easily.
Our Customers Love Us
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
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