Easy to use operations button on ticket, agent and to-do list pages.
- Import/Export all your ticket info from/to CSV files.
- Import/Export all your related tickets from/to CSV files.
- Import/Export all your to-do items from/to CSV files.
- Import/Export all your agents from/to CSV files.
- Import/Export all your ticket assignments from/to CSV files.
- Import/Export all your to-do item and ticket relationships from/to CSV files.
- Update existing customer support data based on unique fields.
- Map and import the fields you need , select "Do not map option" if you don't want to import.
- Google Spreadsheet CSV exports are supported.
- Reset all your customer support information if you need to and start over again.
- Only users with administrator role can import, export and reset.
- Import/Export your support ticket, agent and to-do list custom fields.
Our Customers Love Us
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
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