WP Ticket – Find Tickets Faster

Find support tickets from front-end search forms. Some of the powerful features available:

• An advanced search form with optional search operators such as "equal", "not equal","like", "not like","begins with", "ends with" and "by word".(Pro and Enterprise versions only)
• Search within the results to pinpoint what you are looking for. If you need to save information, you can export all or selected support tickets to multiple formats.
• Customers can search tickets from front end using ticket ID or email address. Email address based searches displays ticket history so you do not need to give backend access.
• Custom fields can be used in search forms.(Pro and Enterprise versions only)
• Ajax enabled ticket searches with paged navigation; results displayed without loading the page.
• Enable or disable ability to search on what you need. For example; you can disable search by language or groups
• Make one or more search elements required.
• Enable or disable CAPTCHA.
• Adjust search element column sizes.

If you need to limit access to search forms, each search form can be changed to be displayed to logged-in users only from plugin settings form tab. In this mode, users see front-end login and/or registration forms in the support ticket search form page if they're not logged in.