Allow Easy Digital Downloads customers to open tickets anywhere anytime.
Search through tickets connected to orders or products.
Integrate tickets with my accounts.
Allow customers to view orders and/or products connected to tickets
Enables 3 Easy Digital Downloads product related charts which can be displayed on a page or WP Ticket Dashboard when using WP Ticket Pro or Enterprise editions :
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
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