Easy setup of your own customer support ticket form. Some feature highlights:
- Enable/disable ticket form fields.
- Make ticket form fields required or optional.
- Change ticket form field column sizes.
- Display/hide registration and login forms for non-logged-in users.
- Option to show/hide captcha.
- Option to show captcha to only visitors and not your logged in users.
- Display custom “thank you”, no access and error messages when ticket forms are submitted.
- Add custom CSS to add your own styles to your ticket form.
Our Customers Love Us
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
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