WP Ticket – Custom Reports

Custom Reports

WP Ticket Custom Reports feature lets you create custom reports to track the metrics you need.

WP Ticket WordPress plugin - Custom Reports
WP Ticket WordPress plugin - Custom Reports
WP Ticket WordPress plugin - Custom Reports

WP Ticket Pro and Enterprise editions come with powerful yet easy to use Visual Shortcode Builder to make advanced report creation easier.

Visual Shortcode Builder can be activated simply clicking on WPAS button in any WordPress page.

Using Visual Shortcode Builder, you can slice and dice your ticket information and create meaningful reports to get insight on how your support team performs.

The reports displayed is adjusted based on the user roles. For example; managers see more records than agents or subscribers.

WP Ticket Enterprise edition boasts powerful and intuitive Analytics component. Analytics component is part of Visual Shortcode Builder and accessible under Standards option group.

Using Analytics component, you can create required calculations to produce custom dashboards, crosstab reports and more. Powerful filters are available to limit the results by many available attributes, taxonomies and agent, ticket relationships as well.Learn more about Analytics.

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