Create custom fields to extend your ticket and agent information to better match your needs. Feature highlights:
- Custom fields are displayed in the Details tab of agents or tickets.
- Custom fields be enabled or disabled from plugin settings per form. (Pro and Enterprise editions only)
- Custom fields can be added in search or submit forms(Pro and Enterprise editions only).
- Update or delete custom fields per agent or ticket basis.
- Unlimited number of custom fields can be created
Our Customers Love Us
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
Start providing excellent support to your customers
A 5% increase in customer retention increases profits up to 95%. Get started Now!