Use Canned Responses to respond to common questions on your support tickets for faster resolutions.
- Create and manage unlimited canned responses.
- Organize your canned responses with categories and tags unique to your organization.
- Access to all your canned responses with one click.
- A simple click inserts your response to the comment area.
- Create new canned responses or edit existing ones.
- Numbered paged navigation is available for long lists.
- Search using canned response categories or tags.
- Search titles and/or content of your canned responses using search box.
- Customize your response with dynamic information such as customers name or support ticket details.
Our Customers Love Us
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
Start providing excellent support to your customers
A 5% increase in customer retention increases profits up to 95%. Get started Now!