Software Issue Manager – Incoming Email Addon

Incoming Email

Software Issue Manager Incoming Email Addon allows team members to report issues and collaborate on resolutions through incoming email.

Automatically convert member emails into issues and replies into issue comments.

  • Process email file attachments.
  • Protect against spam or unauthorized issue creation using email pins, authorized addresses, and banned file names.
  • Support IMAP or POP3 with or without SSL/TLS.
  • Set intervals to pull your emails.
  • Option to delete your emails after creating issues.
  • Option to set maximum number of emails to post.
  • Allow visitors or only site users submissions to be created as issues.
  • Set default subject for emails without any subject line.
  • Option to set separate issue post status for site users and visitors.
  • Using shortcodes to categorize emails or to set values.
  • Email processing activity history is recorded for errors and/or validations.

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