Powerful Q&A or Glossary Views

Knowledge Center helps you create your content as Q&A or glossary terms to drive better self-service for your customers.

Knowledge Center WordPress plugin - Powerful Q&a Or Glossary Views
Knowledge Center WordPress plugin - Powerful Q&a Or Glossary Views
Knowledge Center WordPress plugin - Powerful Q&a Or Glossary Views
Knowledge Center WordPress plugin - Powerful Q&a Or Glossary Views
Knowledge Center WordPress plugin - Powerful Q&a Or Glossary Views

Short knowledge base entries such as term definitions, FAQs, Troubleshooting, Step-Set (How To) are displayed in panel format making them easier to navigate and understand.

Each panel has its own view. In addition, panels can be displayed as listgroup, collapsible or unformated views.

You can use contextual colors to highlight panel headers to draw attention or to group similar content using listgroup and collapsible views. Panels can set as featured and their display order can be set using drag and drop method.

Using the collapsible view, you can:

  • Set initial state of a panel as open, closed or disable collapsing to focus user attention
  • Relate panels through repository wide grouping and tagging terms.
  • Connect and display related panels
  • Connect and display related embeds
  • Display related articles with grid or carousel layouts
  • Track and compare different revisions of panels

The listgroup view groups panel titles with AJAX page navigation. Clicking on panel titles leads to individual panel pages for more detail.



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