Knowledge Center – Instant Answers

Instant Answers

Knowledge Center helps your customers find answers quickly and improve customer satisfaction. Omnisearch provides predictive suggestions searching every knowledgebase content efficiently.

Knowledge Center WordPress plugin - Instant Answers
Knowledge Center WordPress plugin - Instant Answers
Knowledge Center WordPress plugin - Instant Answers
Knowledge Center WordPress plugin - Instant Answers

Predictive omnisearch searches content and title of articles, documents, panels and embeds such as tweets, videos or audios as customers type in the search box. Omnisearch helps users even if they are not sure what you are looking for, resulting in faster and better quality results.

  • Provide search predictions to users as they type search terms.
  • Use it as a stand-alone component or with other views using shortcodes.
  • Provide ability to limit search predictions to certain groups and tags.
  • Provide colored results for better info delivery.


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