User adoption of your content defines success or failure of your knowledge base. To improve user adoption, it is critical to keep track of important, trending topics as well as failed searches.
Knowledge Center Enterprise comes with a powerful dashboard and visit/search logs to help you analyze various usage metrics. You can use the knowledge base usage metrics to improve your existing content or find ideas to generate new content. The dashboard is available in WordPress dashboard and can be displayed in a WordPress page using its shortcode.
Some of the highlights are below:
I tried others and then found this plug in for my FAQ’s. It works well. I like being able to change the colors of the panels. It is easy to set up, looks good on the page, and saves space on the web page.clapit –
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