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Knowledge on Autopilot: Knowledge Center Enterprise
The Knowledge Center Enterprise plugin goes beyond the Pro version, offering a comprehensive solution to empower your customers and optimize your support strategy. This feature-rich plugin empowers users with omnichannel search, provides valuable insights with detailed analytics, and fosters content engagement with social sharing. Additionally, embed media, attach documents, and leverage document viewer for a more engaging experience. Granular role-based access control ensures information security. Ultimately, Knowledge Center Enterprise reduces support costs, fosters a thriving self-service community, and increases customer satisfaction by delivering relevant, accurate, and fast information.
FEATURES
One Stop Shop for Answers: Streamline Support with Knowledge Center
Support That Travels: Mobile-Friendly Knowledge Base for On-the-Go Customers
Boost User Engagement: Empower Knowledge Base Conversations with Comments
Uncover Insights and Optimize Your Knowledge Base with Knowledge Center's Dashboard
Empowering Customers: Build a Knowledge Base They'll Love
Match Your Website: Customize Colors, Fonts & More in Your Knowledge Base
Cater to All Learners: Q&A and Glossary Views for Flexible Knowledge Delivery
Self-Service Success: Instant Answers with Knowledge Center's Search
Find Answers Faster: Intuitive Drag & Drop Ordering for Your Knowledge Base
Effortless Collaboration: Track Knowledge Base Revisions with Confidence
Effortless Customization: Build User-Friendly Knowledge Base Views
Effortless Problem-Solving: Find Answers Faster with Related Content Suggestions
Always Relevant: Customer Feedback Drives Knowledge Base Improvement
See What's Working: Monitor User Engagement with Knowledge Center
Boost Awareness: Make Sharing Your Knowledge Base Content Easy
Customize Your Knowledge Base with Unlimited Fields
All-in-One Support: Add Downloadable Files to Your Knowledge Base
Streamline Learning: Build User Guides from Existing Knowledge Base Content
Go Beyond Text: Enhance Engagement with Multimedia Knowledge Base Content
Visual Appeal Meets Usability: Showcase Articles & Videos Beautifully
Empowered Agents, Satisfied Customers: How Author Recognition Boosts Your Knowledge Base
Secure and Streamlined Knowledge Base Management with Role-Based Access Control
Self-Service Success: Empower Customers with Knowledge Base Widgets
ADDONS
*INCLUDED* - Uncover User Insights with Knowledge Center Smart Search
*INCLUDED* - Effortless Knowledge Base Migration: Import & Export Content with Ease
Upgrade Now & Build a Self-Service Powerhouse!
Empower customers, optimize support, and gain valuable insights – create a self-service knowledge base that delivers exceptional value.