Features & Addons

All the features you need to empower your customers

Powerful | Easy to use | 24/7 Self-service

Centralize Your Knowledge Base

Help customers help themselves 24/7 with information in one central location.

Responsive Mobile Friendly

Give support on the go, works beautifully on all devices.


Increase user engagement with comments on your knowledge base content.

Get instant insight

Keep track of user adoption, hot topics, failed searches and more on your dashboard.

Organize Your Knowledge Base

Label and group your knowledge base content to make it easy for your customers to find what they need.

Make It Your Own

Customize your knowledge base to meet your needs.

Powerful Q&A or Glossary Views

Display your knowledge base content as a list of questions and answers or glossary terms.

Instant Answers

Provide instant answers to customers as they type what they're looking for.

Drag & Drop Ordering

Set your knowledge base content order with simple drag & drop.

Content History

Understand how your knowledge base content changes with time.

Create Custom Views

Display custom groups and views of your knowledge base content using visual shortcode builder.

Show Related KB Content

Help your customers find all the information they need for the answer they are searching for.

Engage Your Customers

Get instant feedback from your customers with their votes on your knowledge base content.

Provide Insight With Articles

Integrate a wide variety of sources to provide insight or to keep user attention.

Social Sharing

Let your customers share your KB content on social media with the click of a button.

Custom Fields

Create and display unlimited unique fields that fit your need.

Article Attachments

Allow customers to download files.

Create Your Own User Guides

Group and display selected articles using Documenter view.

Media Embeds

Engage your audience through rich media embeds such as videos, images, tweets and audios.

Beautiful Article Views

Increase user engagement with beautiful article galleries and video walls.

Increase agent productivity

Let support agents create, edit and update knowledge base content with ease.

Role based content access

Establish a role based knowledge base content creation workflow.

Easy To Use Widgets

Make life simpler for your customers with featured and recent knowledge base content widgets.

Smart Search and Columns Addon

Search, slice and dice KB content to find trends.

Import/Export Addon

Import and sync your knowledge base content.

Knowledge Center Documentation

Extensive Knowledge Center documentation is available online.

Try Knowledge Center Live Demo

See how Knowledge Center looks like in a live demo site.

Knowledge Center Changes and Updates

Check out what has changed in recent releases of Knowledge Center.

Bring Your Own Theme

Preserve look and feel of your brand.

* Knowledge Center works great in most well-written themes without making any modifications.

Translate Knowledge Center to Any Language

You can translate Knowledge Center to any language easily.

Have a brilliant idea?

We'd love to hear from you. Let's make Knowledge Center better together.

WordPress Web App Services

Enterprise WordPress development is our specialty

Whether you need to customize Knowledge Center, create a new plugin or addon, we get things done for businesses each and every day. We guarantee yours will be no exception. Let's get started.

Reduce support costs and increase customer satisfaction

Help users find useful information faster. Don't wait. Get started Now!