Help customers help themselves 24/7 with information in one central location.
Give support on the go, works beautifully on all devices.
Increase user engagement with comments on your knowledge base content.
Keep track of user adoption, hot topics, failed searches and more on your dashboard.
Label and group your knowledge base content to make it easy for your customers to find what they need.
Customize your knowledge base to meet your needs.
Display your knowledge base content as a list of questions and answers or glossary terms.
Provide instant answers to customers as they type what they're looking for.
Set your knowledge base content order with simple drag & drop.
Understand how your knowledge base content changes with time.
Display custom groups and views of your knowledge base content using visual shortcode builder.
Help your customers find all the information they need for the answer they are searching for.
Get instant feedback from your customers with their votes on your knowledge base content.
Integrate a wide variety of sources to provide insight or to keep user attention.
Let your customers share your KB content on social media with the click of a button.
Create and display unlimited unique fields that fit your need.
Allow customers to download files.
Group and display selected articles using Documenter view.
Engage your audience through rich media embeds such as videos, images, tweets and audios.
Increase user engagement with beautiful article galleries and video walls.
Let support agents create, edit and update knowledge base content with ease.
Establish a role based knowledge base content creation workflow.
Make life simpler for your customers with featured and recent knowledge base content widgets.
Search, slice and dice KB content to find trends.
Import and sync your knowledge base content.
Preserve look and feel of your brand.* Knowledge Center works great in most well-written themes without making any modifications.
You can translate Knowledge Center to any language easily.
We'd love to hear from you. Let's make Knowledge Center better together.
Whether you need to customize Knowledge Center, create a new plugin or addon, we get things done for businesses each and every day. We guarantee yours will be no exception. Let's get started.
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