Last modified by eMDPlugins - 1 year ago
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WP Ticket Professional WordPress Plugin Changelog

Plugin Meta

AuthoreMarket Design
Latest VersionV4.2.0
Publish Date2014-12-14
Last Updated2018-03-20
Documentation
Demo Site
Plugin Page
Plugin Customization

V4.2.0

FIX

  • Compressed html code issue in the code editor view

V4.2.0

NEW

  • Added 4 options for assigning tickets to agents in the plugin settings

V4.1.0

FIX

  • HTML code loosing indentation issue in the WordPress Dashboard code editor.
  • Misc. Library updates and improvements
  • Details tab getting duplicated when adding custom fields

V4.0.3

FIX

  • File upload not working properly in ticket submit form

V4.0.2

FIX

  • Double thumb image in Agent Department names

V4.0.1

FIX

  • Double thumb image in Agent Department names

V4.0.0

TWEAK

  • Significant performance improvements in chart drawing - 70% reductions in display time

V4.0.0

NEW

  • Added Departments to categorize agents, tickets
  • Department dashboard multi date views
  • Agent dashboards with multi date views
  • Added tickets in progress stat in agent, department archive and taxonomy views
  • Added Channels to categorize ticket sources
  • Ticket counts by channel pie chart for system wide, agent and department dashboards
  • Added Tickets Assigned to connection box for Agents - Agents will see all their tickets in their own profile in the admin area.
  • Added a department notification feature to send email to department support staff through department catch-all email when a new ticket assigned to the department.
  • Ticket contributor relationship - multiple agents can be assigned to a ticket

V3.5.2

FIX

  • license activation warnings

V3.5.1

FIX

  • Fixed assignee label in ticket pages

V3.5.0

TWEAK

  • PHP7 compatibility
  • Misc. fixes, improvements and better support mobile phones
  • New WYSIWYG editor with more features

V3.5.0

NEW

  • Permission settings to expand the scope of built-in users roles
  • Added container type field in the plugin settings
  • Custom JS field in the settings for easier customizations

V3.0.0

NEW

  • Ability to set page templates for ticket and staff single pages. Options are sidebar on left, sidebar on right or full width
  • EMD Templating system
  • EMD Widget area to include sidebar widgets in plugin pages
  • Ability to enable/disable any field, taxonomy and relationship from backend and/or frontend
  • Ability to remove access restrictions on frontend for tickets
  • Ability to limit ticket search and entry forms to logged-in users only from plugin settings.
  • Added ability to permanently delete plugin related data from plugin settings
  • Added ability to recreate installation pages from plugin settings
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