Customer support client area

Customer support client area

WP Ticket allows customers who have a subscriber WordPress user role to access their own ticket from the WordPress Dashboard after logging in.

The customer support client area is a page all logged-in users who have a subscriber WordPress user role see. The customer support client are can be a WordPress dashboard page or a page on the front end. 

All login-in customers can only see their own tickets and public tickets. The following is the main features of WP Ticket Support System client area:

  • Access to the self-authored tickets.
  • Publish new tickets from the admin backend
  • View self-authored ticket list at the frontend
  • Filter through the self-authored tickets at the admin backend
  • Add Ticket comments for the self-authored tickets from the admin backend
  • Private ticket submit and search forms accessible to subscribers only.

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