Provide excellent support for happy customers and lower service costs.
All your support tickets, customer support agents and customer information in one location.
Automate repetitive and common tasks at specified intervals using Schedulers.
Increase agent engagement, system adoption, productivity and security of your support system.
Make it easy for your agents to communicate with your customers.
Allow your agents and customers to find support tickets in just a few keystrokes.
See the complete picture with powerful support management dashboard.
Organize your support agents to resolve tickets faster.
Track performance of your support agents, improve your customer service and get happy customers.
Get notified and notify your customers and agents to know what's happening.
Triggers helps support teams spend more time on providing solutions by automating many support processes.
I purchased the Enterprise version of WP Ticket to support incoming email from clients (apparently also available as extension to free version), as my previous ticket plugin was no longer supporting incoming email communications on our WPEngine host. The WP Ticket developer diagnosed the problem (which several hours with WPEngine support techs had failed to do), and fixed it immediately in a revised version. I’m very happy with their level of support, and the plugin itself appears well thought out with good customization/extensibility.doctorproctor –
Very simple and easy to use support ticket plug in. I needed some help due to some issues with an upgrade and support responded immediately and helped me solve the issue. Highly recommended if you are looking for a wordpress dashboard support system.stevelack –
The plugin covers all the bases. Easy to use and great tool for support service.celito –
A 5% increase in customer retention increases profits up to 95%. Get started Now!